11 October 2016 02:15 pm Views - 6645
In a statement issued late Monday, Samsung said consumers with original Note 7 devices or replacements they obtained after the recall should turn off the power and seek a refund or exchange them for different phones.
South Korean authorities said they had found a new product defect in the Note 7 – Samsung’s most popular smartphone – and also asked consumers to power them down or to exchange them. The statement did not identify the defect.
The company’s shares dropped 7.5%, the biggest daily percentage decline since 2008, wiping more than $18m off its value.