19 March 2024 05:05 am Views - 145
SLT-Mobitel in collaboration with Sri Lanka Railways recently marked a significant milestone by digitizing the ticket reservation process for both customers and government employees.
The new, fully-fledged digital system includes E-Ticket and E-Warrant solutions, symbolizing an important advancement in the modernization of railway services in Sri Lanka.
Through these solutions, customers, tourists, and general commuters can conveniently book their railway tickets via the newly enhanced E-Ticketing solution. Further, government employees can enjoy an exclusive and convenient service through the E-Warrant solution.
Previously, commuters had to visit railway stations or designated outlets to obtain printed tickets after making an online reservation. However, with the introduction of E-Ticket, customers can now enjoy complete end-to-end solutions, from booking to obtaining the final ticket to their mobile, the entire reservation process is online, eliminating the need to visit railway stations or outlets or even the need for physical tickets. Upon confirming their booking, commuters receive an E-Ticket with a QR code on their smartphones, which can be seamlessly presented during their journey.
In addition, the E-Warrant system has revolutionized the reservation process for government employees. Previously, warrant holders had to physically visit railway stations to make reservations. However, now they can conveniently book their tickets online in advance. By providing their warrant details and receiving a reference number, government employees can complete the reservation process at any mTicketing-enabled station, ensuring a seamless experience.
The E-Ticket solution represents a significant step towards digitalization and a paperless environment, as customers can now enjoy a hassle-free experience, making reservations and embarking on their journeys with ease.
The E-Warrant system empowers government employees with 24/7 access to online reservations, saving time and effort.
Both the E-Ticket and E-Warrant solutions offer numerous benefits, including cost savings, transparency, and a tourist-friendly experience.