21 June 2016 12:00 am Views - 1077
Commercial Bank of Ceylon recently hosted Sri Lankans working in Kuwait at two events held in the state in connection with the bank’s services for expatriate Sri Lankans.
The first of these two events was held at the Radisson Blue Hotel in Kuwait City and was attended by Sri Lankan Ambassador to Kuwait Kandeepan Bala, a large number of Sri Lankan expatriates employed in various industries in Kuwait and the bank’s business partners. The objective was to introduce the latest products and services of Commercial Bank and to urge them to invest in Sri Lanka. The second event was organised to felicitate the Sri Lankan support staff employed in
Commercial Bank Chief Operating Officer S. Renganathan and a team of officers attended these events.
Kuwait is a key market for worker remittances with around 150,000 Sri Lankans employed in the state. Commercial Bank works with 13 partner exchange houses to serve this customer segment. The bank marked 10 years of remittance operations in Kuwait in March 2014. The bank has also stationed two business promotions officers in Kuwait to assist Sri Lankans living and working there with their banking needs.
Commercial Bank is one of the most active players in Sri Lanka in the field of remittances, offering customers a range of options including ‘e-Exchange’ – the bank’s own sophisticated real-time online money transfer service, as well as the MoneyGram, Ria and Express Money remittance services. Commercial bank has 16 of its officers placed in strategic locations to help the Sri Lankan expatriate community. One of the bank’s key strengths is its islandwide network of 250 branches, many of which remain open on public, bank and mercantile holidays, and its network of 626 ATMs, which is the largest automated cash dispensing system owned by a single bank in Sri Lanka. Recipients of remittances sent to the bank enjoy many benefits such as over 60 holiday banking centres and supermarket counters, a dedicated customer support call centre for remittances and SMS alerts facilities once the remittance is received and is ready to be
paid out.