20 June 2022 12:00 am Views - 149
Having strengthened its position as Sri Lanka’s leading non-banking financial institution, People’s Leasing & Finance PLC (PLC) celebrated its 26th anniversary on May 31.
The management and staff of PLC said their success during the last 26 years is largely due to the unwavering loyalty and trust of customers and other stakeholders. They believe this has created a firm foundation to reach even greater heights in the future.
The company has achieved much recently in terms of financial performance, service excellence and technological deployment. It has also introduced several innovative products and services. Among these are the trilingual mobile app PLC Touch to facilitate a convenient user experience, a credit app and DCHEQUE, a trailblazing digital transformation initiative. The company also teamed up with People’s Bank to launch co-branded credit cards that offer a wide array of benefits to customers.
With an extensive network of over 110 branches and a 2400-strong workforce, PLC has come a long way since its inception in 1996. Today, the company serves every part of the country, offering a comprehensive and diverse portfolio of products and services. It is among the most trusted and sought-after non-banking financial institutions in Sri Lanka.
PLC Chairman Sujeewa Rajapakse said their aim is to make finance more inclusive and accessible to the people.
“We provide access to finance to people who normally would not be able to obtain it from the more formal banking channels,” he stressed.
He noted that the company has a strong capital base, efficient management systems and processes, a dynamic workforce and good technological capabilities.
According to Rajapakse, PLC’s strength and stability as a state-owned institution have greatly contributed to its success. Another factor has been its range of customised financial products that fulfil individual clients’ requirements, he said. The company’s portfolio includes business loans, housing loans, personal loans, education loans, auto loans and gold loans at competitive interest rates.
PLC Chief Executive Officer Shamindra Marcelline said the company would continue to differentiate itself from competitors by providing a friendly, personalised service along with flexibility. He emphasised that they focus on service excellence at all times.
According Marcelline, the company would deploy digital technologies to enhance user-friendliness, convenience and accessibility.
“Our aim is to provide customers a seamless, hassle-free experience,” he said.
He added that they would evolve with market requirements by continually upgrading their technology and introducing innovative best-in-class financial solutions.