11 November 2014 04:23 am Views - 1486
This annual conference for After-Sales Service Heads of Mercedes-Benz is organised to discuss, share best practices from each other and to gain a current overview of the after sales operations. This will also allow participants to gain insight into new network development strategies, parts logistics operations, new accessories and collection items, after sales activities and strategies provided by Daimler AG representatives from Germany to further strengthen the already unmatched after sales services offered by DaimlerAG.For this conference, DIMO will be represented by Ranjith Pandithage (Chairman), Gahanath Pandithage (CEO), Tharanga Gunawardena (GM – Mercedes-Benz Service), Rajeev Pandithage (DGM – MercedesBenz Sales & Parts), Aruna Jagoda (Manager – MercedesBenz Parts) and Gayan Peiris (Asst Manager – Mercedes-Benz Service - Technical).
Generally Daimler AG has been hosting all their After-Sales conferences at 5-star hotels around the world. This most probably is the first instance where it is being held at a Mercedes-Benz Center, which reiterates the importance and recognition placed by Daimler AG, on DIMO and the newly built ‘DIMO800 – MercedesBenz Centre of Excellence’. The participants will also be hosted at ‘Nuga Gama’ and ‘Tropical Hut’ at the Mt Lavinia beach during each evening so that they can enjoy the Sri Lankan cuisines and beverages.
Ranjith Pandithage (Chairman – Diesel & Motor Engineering PLC) said, “We are i ndeed honoured that Daimler AG has selected DIMO 800 as the venue for a significant event such as this. This proves the recognition and quality of our new MercedesBenz Center. This event will also enable us to showcase Sri Lanka to all participants where most of them are expected to extend their stay to visit tourist attractions and enjoy the culture and great outdoors that the country has to offer.”