4 May 2021 11:32 am Views - 304
“We are delighted to have won this award despite the challenges we faced last year and continue to face due to the Covid pandemic. It gives us a sense of pride and motivation to persevere in these extremely trying times. We thank all our guests for believing in us and look forward to continue delivering exceptional services to our valued customers”, commented Manesh Fernando – General Manager Hilton Colombo & Area General Manager Hilton Sri Lanka.
“Congratulations to all the winners of the 2021 Travelers’ Choice Awards,” said Kanika Soni, Chief Commercial Officer at Tripadvisor. “I know the past year has been extremely challenging for tourism businesses. What has impressed me is how businesses adapted to these challenges, implementing new cleanliness measures, adding social distancing guidelines, and utilizing technology to prioritize guest safety. The Travelers’ Choice Awards highlight the places that are consistently excellent - delivering quality experiences time and time again even while navigating changing customer expectations and new ways of working. Based on a full year of reviews from customers, this award speaks to the great service and experience you provided guests in the midst of a pandemic.”
To see traveler reviews and popular features/amenities of Hilton Colombo, visit https://www.tripadvisor.com/Hotel_Review-g293962-d306379-Reviews-Hilton_Colombo-Colombo_Western_Province.html