Government seeks to remove barriers to effective public service

19 November 2024 05:42 pm Views - {{hitsCtrl.values.hits}} 11 Bookmark

CHATURANGA PRADEEP SAMARAWICKRAMA Follow

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Colombo, November 19 (Daily Mirror) - The government aims to create an environment where public officials can serve freely and effectively while removing barriers that hinder both officials and citizens in delivering and accessing services.

While assuming duties as Public Administration, Provincial & Local Councils Prof. Chandana Abeyratne said that with the coming to power of the new government, a new chapter in the country's journey has begun.

All state officials should work together to manage this new chapter well and embark on a people-friendly journey, he said.

Comments - 11

Citizen Tuesday, 19 November 2024 06:34 PM

Great start

4 8

Sam Silva Tuesday, 19 November 2024 06:44 PM

The state workers should work for the citizens of the country and not to delay the process for days, months and years and still the job is not done.

0 21

Tissa Hetti Wednesday, 20 November 2024 09:03 AM

In order to achieve the efficiency and effectiveness, Government shall seriously review the existing "SERVICES" system of governance where all professionals are under the administration of non-professionals who knows only to please their Masters for self benefit. Send all the new cabinet ministers to understudy Sigapore and / or Indian models.

0 2

Question Mark Tuesday, 19 November 2024 07:29 PM

Message is as clear as muddy water!

5 12

GERIATRIC INCOME TAX PAYER SINCE 1974 Tuesday, 19 November 2024 09:48 PM

ALL GOVERNMENT OFFICES should be accessible to the general public on all five days of the week at least from 9 a.m. to 1.30 p.m. The present position where ONLY Wednesdays are considered Public Days should be scrapped IMMEDIATELY. Upto around mid-1980s all Government Establishments were open to the public on all working days, Cash Payments/Transactions were only upto 3 p.m. Thereafter, this Wednesday Only Public Day became the norm.

0 1

SLEx Tuesday, 19 November 2024 10:10 PM

I don't think laziness and corruption is a barrier. It is just bad management practices. Implement KPIs, automate/digitise any low-value or repetitive tasks and payments should all be digitised. And most importantly implement accountability measures for bad performance. Open an internal affairs office for citizens to submit complaints against corruption. But these should be independent so any culprits can be bought to justice instead of using their seniority or influence to stop the case.

0 2

Pulasthi Tuesday, 19 November 2024 10:22 PM

Haven't we heard this a dozen time before. Usual rubbish when new ministers are appointed.

0 1

Patcitz Tuesday, 19 November 2024 11:09 PM

Do not talk much, but practice the rule of law that people are expecting.

0 1

Sam M Tuesday, 19 November 2024 11:49 PM

Good thing noticed commonly is assuming duties without any religious chanting, great start and first time probably in the history

1 1

FredSnR Wednesday, 20 November 2024 04:45 AM

Have a monitoring system in place to make sure job is getting done as planned, something simple like a time limit for a start. Invite feedback from the public, should help

0 1

S Dilhara Wednesday, 20 November 2024 09:21 AM

Proper code of conduct and timely execution of services should be strictly enforced to ensure a proper public service!!!

0 2

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