Fortune World’s Best Workplaces outperform on drivers of confidence in leadership

First place winners – DHL Express team  

• Great Place To Work identified 25 winners on this year’s list by surveying more than 7.4mn employees in 2023 and 2024 

Only 51 percent of employees are excited to use artificial intelligence (AI) to improve their work and even less (45 percent) believe their organisations will use AI in a way that benefits them. That’s the challenge facing global talent leaders according to a Great Place To Work market study of nearly 43,000 employees. It’s a challenge that organisations on the Fortune World’s Best Workplaces List are already solving, with 25 organisations outperforming the typical workplace on key drivers of confidence in leadership.

Employees with confidence in their leaders are four times more likely to engage in meaningful innovation, boosting AI adoption and workplace resilience. Those who feel they have ample opportunities to innovate are three times more excited about using AI.

Great Place To Work found that key employee experiences significantly enhance confidence in leadership. Organisations on their list outperformed typical workplaces on all measures. For instance, only about half of employees in an average workplace felt promotions were fairly awarded, compared to three-quarters at the World’s Best.

The Best Workplaces in the World included DHL Express as the first place, Hilton as the second place and Allianz as the seventeeth place, which had Sri Lankan organisations contributing to their parent MNC’s global achievement.  

“As global organisations, these employers have an incredible impact on our world,” said Great Place To Work CEO Michael C. Bush. “We are proud to recognise these organisations for their dedication to creating better workplaces for every employee — and by extension, making the world a better place for all of us.” “This global list followed a rigorous process, one that assures that employees have spoken about what they think are exceptional workplaces where they feel trusted, empowered and energised to do their best work,” said Fortune Editor-In-Chief Alyson Shontel.

“We are proud of DHL Express, Hilton and Allianz in Sri Lanka who qualified and was selected to this exclusive list. Their dedication to fostering exceptional workplace experiences truly exemplifies their commitment to their people, not just locally but around the globe,” stated Great Place To Work Sri Lanka Director and CEO Kshanika Ratnayaka.