Bharti Airtel pioneered to assist those who are affected by the recent floods. Anyone can locate a missing Airtel customer through the number 0752443443 to find the last location of their loved ones during the disaster. 
As at 01st of June 2017, ninety six (96) people are still missing after the torrential rains wreak havoc across fifteen districts of the Island. Victimized families are at unrest, largely depending on rescue missions to find information about missing people. Airtel rose with their trusted telecommunication facilities to help the affected community to recover from this adverse situation. 
The facility aids to locate the missing ones via a SMS sent to Airtel. Airtel requests to SMS, theAIRTEL NUMBER (space) NAME of the missing person to 0752443443 and Airtel will revert to the customer with the last location of the missing person. Based on the location which the specific number was last used, the location is notified to the requester and the missing person will also be notified via SMS.
Concerned about the safety of the nation, Airtel has further initiated a free of charge safety alerts system to inform safe and risk-prone locations to its customers. 
Acknowledging the vitality of being connected during an emergency, Airtel managed to restore all the affected towers within days. Airtel dedicated to provide uninterrupted service to its customers by keeping all their networks functioning while letting providingfree calls & SMSs and were given higher recharge loansfor Airtel user in the disaster areas to stay connected with the loved ones during the nation’s disaster situation. 
Apart from the technological support given, Airtel employees volunteered to hand over much needed recovery items for the disaster victims impacting over 5000 members across Kalawana, Molkawa,  Thalawama and Agalawatte effected communities.