From left: DFCC Athurugiriya Branch Manager Samantha Perera, Vice President Digital Strategy Dinesh Jebamani, Templeburg Industrialist Association President Rohitha Wijesinghe, Vice President Regional Manager Region 3 Chaminda Gunawardana and Senior Vice President Head of Retail Banking and SME Aasiri Iddamalgoda

A customer using CRM to withdraw cash 

In line with its strategy to grow its presence, enhance financial inclusivity and promote digital transactions, DFCC Bank recently unveiled its 25th offsite ATM/CRM at the Templeburg Industrial Zone in Panagoda. 

The offsite access point was officially unveiled and inaugurated amidst a special opening ceremony, which was attended by high-ranking senior management officials from DFCC Bank, along with officials representing Templeburg Industrial Zone and selected customers. 

Catering to the 34 companies and over 5,000 employees located within the zone and the public within a 3km radius of the location, DFCC Bank’s new offsite ATM/CRM aims to enhance customer and public access to convenient digital financial services while reducing the need to travel long distances.

DFCC Bank’s new offsite access point features a state-of-the-art CRM machine that allows customers and the public to make withdrawals from any bank account and cash deposits to DFCC Bank accounts. 

Additionally, DFCC Customers can use it to make card and cardless bill payments and transfers to utilities and payments to DFCC Credit Cards. In addition to the CRM, DFCC Bank has also installed a Pay and Go machine that provides the public with easy access to digital mobile reloads, utility bill payments and institutional payments for insurance, leasing and more. The mobile reload facility, which covers all telecom operators, will be a huge convenience for workers, who often face challenges to obtain their reloads, as the nearest reload point is 1km away from the zone. 

Workers and others within the zone can now also easily open one of DFCC Bank’s salary proposition accounts, such as Salary Partner or Salary Plus, to enjoy the many benefits of these accounts, through this access point.