Chief Executive Officer of HNBA Lasitha Wimalaratne accepting the award with Chief Marketing and Customer Experience Officer/GM of HNBA and HNBGI Dinesh Yogaratnam on the left

Chief Executive Officer of HNBGI Sithumina Jayasundara accepting the award and Head of Finance and Support Services/DGM of HNBGI Chitparan Vivekanandan on the right

HNB Assurance PLC (HNBA) was awarded the National Service Sector Gold Award in the Extra-Large Category for Industrial Excellence&HNB General Insurance Limited (HNBGI) was awarded the National Service Sector Silver Award in the Extra-Large Category for Industrial Excellence at the Ceylon National Chamber of Industries Awards 2022 organized by the Ceylon National Chamber of Industries – CNCI.

Sharing his views, Chief Executive Officer of HNBA Lasitha Wimalaratne said, “We are indeed delighted to be recognised on a national platform such as the CNCI Achiever Awards. I see this accolade not only as a testament to the positive outcomes of the strategies that have been employed by the company to bring it to where it is today, but also as one that denotes its strength, resilience and innovative service excellence. 

As a brand, our quest is to keep further pushing the envelope in terms of excellence in service delivery infusing the best in terms of technology so that ours would be a world class proposition that would have multichannel access, thus enhancing convenience to the customer whilst maximizing efficiencies that’s translates to greater value to all our key stakeholders”.  Speaking on this achievement, Sithumina Jayasundara, Chief Executive Officer of HNBGI said, “This award augurs well for the customer centric approach employed by the company in being at the forefront of delivering meaningful solutions to a discerning customer both at an individual and enterprise level. The company boasts of a wide array of products that have been refined over time to be able to deliver greater value to the customer.  At an organisation level, the firm focuses on delivering value to all its stakeholders, to this end, great emphasis is paid on identifying the impact of decisions taken by the company. Special attention is being paid to further augmenting its claims management programme whereby a superlative and seamless service could be provided every time which is abreast with changing customer needs. We are indeed proud to offer a service that keeps the cogs of commerce turning and take very seriously our responsibility in this regard”.