NDB recently held its Annual Retail Banking Awards as a dual awards ceremony for the years 2020 and 2021 in order to recognise the bank’s top achievers in the retail banking sector.

The event was held at Galadari Hotel, Colombo under the theme ‘Trailblazers’.  The award ceremony was attended by NDB Bank Director/CEO Dimantha Seneviratne along with the leadership team, staff and winners of the bank. 

In 2020, NDB’s Bambalapitiya Private Wealth Centre branch won the Champion Award for Best National Branch for the third consecutive year while the bank’s Fort branch won the title for 2021. 

Meanwhile, the First Runners-Up for 2020 and 2021 were Havelock Town branch and Bambalapitiya Private Wealth Centre branch, respectively with the Marine Drive branch and Pettah branch emerging as the Second Runner-Up for the two years 2020 and 2021.

NDB Bank’s Colombo Region won the Best Region Champion Award for both years. This year’s Retail Banking Awards was noteworthy as the ceremony was held after a lapse of one year, due to the current pandemic situation. Nevertheless, the event is one of the most spectacular events of the bank. The NDB Retail Banking Awards was introduced in 2007 to recognise the performance of the retail banking staff of NDB.  While the event itself gives prominence to recognising performance against the targets for the preceding year, it also contributes in developing a competitive sales culture and also encourages performance and excellence through a predefined and agreed structure. The NDB Retail Banking Awards has now become the most sought-after event to attend by the NDB branch network staff of the bank.