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By Darshana Sanjeewa Balasuriya
SriLankan Airlines clarified that the delays experienced by passengers at the check-in counters in Bandaranaike International Airport during the early hours of the morning were due to temporary, unplanned operational conditions at the airport and not any form of trade union action.
The check-in counter operations have stabilized and returned to normal later during the day.
SriLankan Airlines extended apologies to any inconvenienced passengers and assures continued monitoring of the situation to prevent recurrence.
Four Srilankan Airlines flights were delayed during early hours yesterday as ground staff decided to refrain from duties