• We have taken action to suspend and commence investigations. We will take stern action on those responsible

By Darshana Sanjeewa Balasuriya   

A video showing a group of staff members from a Cargills supermarket outlet brutally assaulting a female customer is circulating on social media.   

The incident is reported to have occurred at the Cargills outlet in the Hanwella area. However, police have launched an investigation to confirm the location and identify the suspects.

   CCTV footage captured multiple male and female employees from the outlet brutally assaulting the customer, allegedly in response to suspected theft.   

Meanwhile, a statement issued by the Cargills management on the incident is as follows:   
We wish to address an unfortunate incident that occurred at one of our outlets related to shoplifting. We are shocked and ashamed of the behaviour of specific staff members as this behaviour is in no way aligned with Cargills values and process instilled by the company. 

We have taken action to suspend and commence investigations. We will take stern action on those responsible. We want to take this opportunity to thank our customers for their continued support and trust in Cargills Food City. Our commitment to delivering quality products and services remain unwavering. 

Thank you for your understanding and continued support. 

The Management — Cargills Retail