Ceylon Roots maintenance crew disinfect vehicles regularly 

Ceylon Roots, the inbound tour arm of Browns Group, has launched a comprehensive online logistic platform dedicated to hoteliers and chauffer-guides to provide transport facilities for their guests. 

Sri Lanka reopened its borders to international tourists early this year with a series of strict protocols and guidelines to ensure the safety of both visitors and residents as tourism resumes. 

The Ceylon Roots online transport portal has been specially introduced to support hoteliers and their transport suppliers in arranging transport facilities for their guests. 

Although Ceylon Roots is equipped with its own trained and certified drivers and chauffer-guides as well as a fleet of vehicles, the partnering parties are also given the opportunity to sign up their own personnel (driver/chauffer-guides) and vehicles (subject to minimum standards) under the service. 

The newly enrolled personnel will be given a comprehensive training to ensure that they will be working in strict conformity with the guidelines implemented by the authorities.  

This portal is ideal for hotels, which are not able to integrate their own transport management system to their respective websites as the Ceylon Roots system can be added as a white-label widget to any website free of charge. With this, guests can book their transport options at the time of making their hotel booking (mandatory under the current COVID-19 regulations) in a hassle-free manner.

On the other hand, this initiative paves the way to formalise the logistic arm of the tourism industry, which is a timely requirement. 

Most importantly, Ceylon Roots is determined to strengthen the tourism industry and its key players, significantly affected by the downturn in travel.   

Commenting on the launch, Browns Leisure Chief Executive Officer Inbound/Outbound and Chief Business Development Officer Dishan Perera stated, “Partnering with Ceylon Roots comes with a host of benefits, including a hassle-free transport management system without any cost. The partnering parties will able to generate additional revenue by offering highly reliable hotel transfer options to their clients, under the current operating model. Also, Ceylon Roots welcomes onboard the hotels that wish to manage their travel counter using this technology, which will allow them to arrange all transport requirements remotely, with minimum 
staff involvement.”