Fulfilling the dreams of spending a fun-filled holiday in a luxury hotel, ‘WIN with Arapaima’ lucky winners officially received their gift vouchers at a well-attended ceremony graced by the winners themselves, the members of their families and the team-Arapaima at Global Towers recently.

With a view to rewarding and recognising loyal customers, WIN with Arapaima mega promo was held in all Nolimit, Glitz, Pallu and Y-Pay-more outlets last December to offer seasonal shoppers a fabulous opportunity to win a weekend-spend, fully sponsored by Arapaima, in a luxury hotel. 

As a result, 60 lucky winners selected through the grand draw, together with their families, can now escape from their busy schedules for an unforgettable leisure experience at Citrus Waskaduwa to blend with the natural beauty of the tranquil beaches and bask in the magnificent Indian Ocean cascading up to the horizon. 

Nolimit Marketing Manager Raneez Sheriff, who thanked the customers for being loyal to Nolimit, Glitz, Pallu and Y-pay-more outlets invited them to share their ideas and suggestions for improvement.

“We would like to take our relationship with our customers to the next level to offer them extra value wherever possible for what they buy from us. Customer feedback is extremely important in this context. We encourage our loyal customers to keep in touch with us in all possible forms and share their views on how we can serve them better,” he added. 

Nolimit Marketing Consultant Prasanna Perera, addressing the winners said, “We take our customers seriously as they are the cornerstone of our success. Without our customers, Nolimit, Glitz, Pallu and Y-pay-more outlets would not have been possible. We will not compromise on anything in our customer servicing model and will go out of our way to keep our customers happy by assuring them the best offerings at all times.”

Sharing their thoughts, the happy winners said that Nolimit, Glitz, Pallu and Y-Pay-more outlets have been their favourite shopping destinations for clothes due to the variety they offer to the customers for a reasonable price. One lucky winner, Hasanthi Jayakodi from Ratnapura, said that she has been shopping with Nolimit for the past 22 years. “I go to Nolimit at least once a month to see what’s new. The showroom staff is very friendly and welcoming. They are always there to help us with a smile,” she said. 

Another lucky winner, Chamindra from Maharagama, also commended the choice available at Nolimit and Glitz outlets, especially for men and the incomparable quality and the reasonable prices of items on offer. Irushi Beysiriwardena from Ratmalana also highlighted the array of items available at the respective outlets for all ages, ranging from kids, youth and old to men and women as well.

Arapaima loyalty program was first introduced in 2002 across Nolimit, Glitz, Pallu and Y-Pay-more outlets and is one of the most popular of its kind in the industry. It offered wonderful surprises to the winners through Arapaima promos organised in previous years as well, including a fully sponsored trip to Malaysia in its first-ever promo, fully sponsored trip to Bangkok in its second, instant gifts through a scratch and win promo in its third and an unforgettable experience with Sri Lanka’s only Jetliner cruise in its fourth.

Arapaima loyalty program received international recognition as one of the best such programmes in Southeast Asia at the Asia Retail Congress held in India both in 2012 and 2015.