Credit Information Bureau expands credit report accessibility

• Facilitates direct public access to credit reports and scores to foster credit growth
• Partners with People’s Bank to enhance customer convenience

The Credit Information Bureau of Sri Lanka (CRIB), the nation’s primary credit information authority, announced it is broadening the digital accessibility of credit scores and reports through strategic collaborations with banking and 
financial institutions. 
As part of its ongoing commitment to educating the public on maintaining a healthy credit profile, the CRIB now allows individuals to easily obtain their credit reports via the CRIB website or their own banking applications.
The CRIB has partnered with People’s Bank to enhance customer convenience. This collaboration enables the People’s Bank customers to directly access their CRIB report (MyReport) and credit scores through the bank’s digital wallet, ‘People’s Pay’. The process is streamlined, requiring only a simple registration and request, with no need for additional verification 
steps or paperwork.
This expanded accessibility is a result of the CRIB’s ongoing efforts to bridge the information gap (information asymmetry) between lenders and borrowers, thereby fostering credit growth with improved terms and conditions. By enabling Sri Lankans to stay informed about their credit status, the initiative also encourages 
responsible borrowing. 
Supported by a successful digital transformation agenda, the CRIB has effectively leveraged its state-of-the-art Credit Information Management System (CIMS) to ensure greater customer convenience through seamless integration with the existing banking digital channels.

Customer data is securely transferred between the CRIB, CIMS and banking systems, with strict adherence to customer data privacy and protection standards. The CRIB meets all mandatory encryption requirements and fulfils its obligations as the National Credit Information Bureau of Sri Lanka. Through these efforts, the CRIB aims to enhance credit inclusivity within the Sri Lankan community, promoting better borrowing habits and a deeper understanding of payment behaviours, indebtedness, demographics, credit history and the status of credit facilities. This will, in turn, contribute to a healthier credit culture in society, positively impacting the overall credit growth and inclusivity.
With the ability to access their own credit report and the CRIB score, the existing banking customers can gain a clearer understanding of their creditworthiness and eligibility for a wide range of financing products and credit facilities offered by their banks, often with more favourable terms and conditions. The CRIB score serves as a valuable reference, enabling customers to secure faster credit approvals and better credit terms.