BOI chief meets export industry leaders to discuss key challenges

The newly appointed Board of Investment (BOI) Chairman Arjuna Herath met recently with Sri Lanka Shippers Council (SLSC) Chairman Sean Van Dort and Yohan Lawrence and Taiyoob Ahamed, representing the Joint Apparel Association Forum (JAAF), to discuss the critical issues impacting Sri Lanka’s export industry, with an emphasis on improving security and operational efficiency to maintain the country’s reputation in the global market.
Pilferage at crucial inspection points was highlighted as a key concern, with the SLSC reporting significant losses due to thefts at the Central Verification Terminal (CVT), allegedly involving the Customs and BOI inspection officers and industry-related wharf representatives. Incidents of theft of high-value merchandise occurring after cargo handovers at the Bandaranaike International Airport (BIA) Cargo Village have also been reported, resulting in international buyers submitting shortage claims.

To tackle these issues, the SLSC proposed installing CCTV systems at key inspection points, specifically at BIA and CVT, to strengthen security and accountability. 

“The integrity of our supply chain is at risk and the lack of proper surveillance is undermining the confidence of our international buyers,” remarked an SLSC representative, emphasising the potential damage to Sri Lanka’s reputation and the negative impact on export revenues.

The SLSC also called for digitalisation of key processes within the BOI to be expedited, which would streamline operations and minimise logistical delays. The shift to an online application system was highlighted as a solution to reduce inefficiencies in transportation, waiting times and rework, thereby boosting the overall industry productivity.

“The digitalisation of these processes will benefit not just the garment sector but the entire export industry by creating a faster, more transparent and reliable system,” noted Van Dort. 

This transition would also position Sri Lanka as an economy that is agile and responsive to global standards.
Herath acknowledged the concerns raised and reassured the SLSC representatives of his commitment to addressing these challenges. He expressed his support for exploring security upgrades at inspection points, adding that digitalisation efforts are already in progress within the BOI, with plans to accelerate these initiatives. 
He also emphasised the importance of continued collaboration and open communication between the BOI and industry stakeholders to promote mutual growth and transparency.