ComBank introduces digital receipts for CRM and ATM withdrawals

Commercial Bank of Ceylon has introduced digital receipts for ATM transactions, another green banking initiative that is not only environment friendly but enhances convenience to customers, cuts down on transaction charges and reduces paper wastage.

The bank has announced that its credit or debit cardholders, who use its extensive network of cash recycler machines (CRMs) or automated teller machines (ATMs) islandwide for cash withdrawals will be issued a digital receipt instead of a printed physical receipt, via a short message service (SMS) delivered to the customer’s registered mobile number with Commercial Bank.

The SMS will include a link to view the digital version of the receipt, which can also be downloaded on to the computer or mobile device in the PDF format for future reference, the bank said. 

The customers who use digital receipts will be exempt from the Rs.5 charge levied for paper receipts on each CRM and ATM withdrawal.

Commenting on the introduction of the digital receipts service for CRM and ATM transactions, Commercial Bank Deputy General Manager Marketing Hasrath Munasinghe said, “While encouraging paperless transactions and fostering environmental consciousness among customers, digital receipts also tackle the problem of littering.

 Most paper receipts received during ATM and CRM transactions are immediately thrown away by customers. Digital receipts can save money for the customer and bank and can also help save trees, which is one of the priorities in the bank’s strategic initiative to create a sustainable future.”