Feelo’s ChatGPT-powered AI assistant to revolutionise e-commerce in Sri Lanka

Feelo, the premier platform for discovering the best deals in Sri Lanka, has launched an AI assistant named AI Machan, powered by ChatGPT technology. 

The AI Machan promises to transform how users interact with Feelo by offering real-time recommendations and tailored suggestions based on individual preferences.

The AI Machan uses advanced natural language processing and machine learning algorithms to analyse user behaviour and provide highly accurate deal suggestions. Whether it’s restaurant deals, wellness experiences, beauty services or hotel stays, Feelo’s AI Machan helps users find the most relevant offers quickly.

“Our AI Machan acts like a personal shopper for each user,” explained Feelo CEO Ondrej Lang.

“It can understand and learn from user behaviour, ensuring that the recommendations it gives are more relevant each time. This technology brings an entirely new level of personalisation to the Sri Lankan e-commerce market.”

The assistant continuously learns from user interactions, refining its recommendations to provide more accurate and personalised results. It analyses factors like past purchases, browsing patterns and location preferences, delivering deals that save users both time and money.

Additionally, the AI can filter deals by category, price and even location, allowing users to easily find what they’re looking for. This intelligent system makes Feelo’s shopping experience more efficient and enjoyable.

For local merchants, the AI assistant is a powerful tool for attracting new customers. By connecting businesses with relevant users, it increases engagement and drives sales without the need for advanced marketing investment.

“We’ve created something truly special,” said Feelo Head of Customer Care Shaima Azmeer.

“AI Machan doesn’t just improve the experience for our customers; it also helps the local businesses by connecting them with the right audience.”