Foreign Ministry to offer digitised reservations for document attestation

• Partners with eChannelling of SLT-MOBITEL

The Foreign Affairs Ministry has partnered with eChannelling, the channelling arm of SLT-MOBITEL, to offer digitised reservations for document attestation, an effort to offer improved efficiency and enhanced convenience for Sri Lankans. 

The partnership is a first with a government agency.
All six branches of the Foreign Affairs Ministry, including the Consular Office in Colombo  and regional offices located in Kandy, Jaffna, Kurunegala, Matara and Trincomalee, are now empowered with the eChannelling’s online validation system and connected via a central digital platform, enabling an easy booking of appointments anytime and anywhere, for customers to attest their documents.

The Foreign Ministry embarked on the partnership, as it plays a crucial role as the governing body of international activities and handling the essential operation of document assertion for citizens. On average, there are 40 variants of documents to be approved based on an individual’s needs.

Catering to the needs of citizens planning to migrate and for Foreign Ministry staff, eChannelling’s online document verification solution fills a vital need for a system to manage the queue effectively and ensure a reduction of traffic outside and inside the offices.

The service aims to offer greater convenience in reducing the complexity of the busy schedules of the people.Through the eChannelling service, individuals can make an appointment and reserve a slot by selecting the preferred branch, date and time by visiting the eChanneling website, through the eChannelling mobile app or by dialling 225 from any network or 1225 for SLT-MOBITEL home numbers. Charges for an appointment are Rs.99.