NDB, first Sri Lankan bank certified in ISO trio

NDB Deputy Manager IT Security Kalhari Gamage, NDB AVP IT Amila Withanage, NDB S. Manager IT Lasantha Gange, NDB AVP IT Lasantha Mathupala, NDB CEO Kelum Edirisinghe, NDB CIO/VP IT Indika Gunawardena, Bureauveritas Sri Lanka Country GM Shan Nanayakkara, NDB DCEO K.V. Vinoj, Randima Ekanayake of Bureau Veritas Sri Lanka, Bureauveritas Sri Lanka Manager Subash De Silva, NDB Head of IT Security Rasika Sampath and NDB Tech Lead Software Development Viraga Mahesh Hiripitiya 

• Secures ISO 27001:2022, ISO 22301:2019, ISO 20000:2018

NDB Bank has reached an extraordinary milestone by becoming the first commercial bank in Sri Lanka to secure all three globally recognised ISO certifications: ISO 27001:2022 for Information Security, ISO 22301:2019 for Business Continuity Management and most recently, ISO 20000:2018 for IT Service Management.

The attainment of ISO 20000:2018 underscores the bank’s commitment to operational excellence and delivering secure, resilient and high-quality IT services that meet the evolving needs of customers and stakeholders.
NDB’s journey is marked by several firsts in the Sri Lankan banking industry. The bank was the first in the industry to upgrade its ISO 27001 certification to the latest 2022 version for Information Security Management and the first to secure ISO 22301:2019 for Business Continuity Management. These certifications, achieved ahead of regulatory requirements, demonstrate NDB’s commitment to innovation, security and resilience, in line with the Central Bank of Sri Lanka’s recommendations for enhancing compliance and operational robustness.  

Speaking on this remarkable accomplishment, NDB Bank CIO and Vice President IT Indika Gunawardena stated, “Our ISO certifications reflect more than just adherence to international standards; they highlight our relentless commitment to technological innovation, operational resilience and customer trust. We are dedicated to leveraging the latest technologies to enhance service delivery and set new industry benchmarks.” 

This milestone comes during a year of extraordinary achievements for NDB Bank. Earlier in 2024, NDB was recognised as the Technology Resilient Company of the Year 2024 under the Local Banking Category at the prestigious Digital Trust Awards 2024, organised by ISACA (Information Systems Audit and Control Association), which is a testament to its advanced technological infrastructure and innovation. Additionally, NDB secured recognition at NBQSA Awards 2024, further solidifying its leadership in digital innovation and service excellence. 
NDB’s certifications are a testament to the expertise of its skilled teams and robust technology infrastructure. By adhering to internationally recognised standards, NDB reinforces its position as a trusted banking partner for customers and stakeholders alike. The bank’s focus on operational excellence ensures that the customers can rely on secure, innovative and efficient services that meet global benchmarks.  

As NDB Bank continues to raise the bar in the banking sector, this ISO trio milestone serves as a resounding affirmation of its leadership in driving technological resilience, operational excellence and customer trust.