Scanwell unveils futuristic expansion strategy in Customs brokerage

With over 30 years of experience in Customs brokerage, Scanwell is now poised to expand its services beyond traditional customs activities such as special equipment transport, unloading & consultation and in enhancing their service offerings and broadening its market reach by reinforcing the core operations in port, customs, and BOI activities, while also securing key certifications from accredited organizations. 

Scanwell’s commitment to ethical trading practices, green initiatives and corporate social responsibility (CSR) projects underscores its focus on sustainable growth. Known for its continuous employee training and proactive customer service, Scanwell is set to launch an ambitious expansion and diversification strategy to further strengthen its industry position.

Technological innovation will beat the heart of Scanwell’s strategy this year. The implementation of their advanced in-house IT platform has significantly streamlined processes and improved operational efficiency. Upgraded communication systems now support a 24/7 working model, ensuring that clients receive accurate and timely information at all times, backed by their expertise in 4PL services.

Scanwell Customs Brokers and Scanwell Haulage Executive Director Indika Marasinghe stated that their ability to balance its global reach with local expertise has been a key strength. The company collaborates closely with consultants who specialize in BOI and customs regulations, ensuring compliance with local trade practices. As an active member of the executive committee of the Association of Clearing and Forwarding Agents, he said that theyare at the forefront of industry developments while leveraging its global resources to support client projects.

He further explained that Diversity within the workforce has played a crucial role in Scanwell’s ongoing success. Having introduced new growth opportunities for its staff, and in creating unique work patterns that offer cost advantages for clients, this inclusive approach has enabled Scanwell to expand into new fields, fostering innovation and enhancing its overall work environment.

Marasignhe emphasized that employee well-being and retention will be top priorities for Scanwell.