Union Bank unveils upgraded UBgo mobile app

Union Bank announced the launch of the upgraded UBgo mobile app, marking a significant milestone in the bank’s digital transformation agenda. 

This upgrade is a testament to Union Bank’s commitment to transforming lives through customer-centric digital innovations.

The enhanced UBgo app introduces a host of new features designed to offer a more intuitive, secure and comprehensive banking experience. Users can now enjoy self-activation using either their Union Bank account or Justpay for non-Union Bank accounts, while advanced biometric authentication ensures heightened security. The app also includes functionality to request money from other Union Bank accounts and provides useful tools such as investment and loan calculators.

A new locator feature with map navigation makes it easier to find nearby branches and ATMs and card management capabilities allow for seamless control over credit cards. With a 360-degree portfolio management, users can gain a comprehensive view of their financial status and the new mailbox feature simplifies communication with the bank. Additionally, electronic statements are now available for easy access.

The UBgo app continues to support the existing features like fund transfers, bill payments, payee management, QR payments, exchange rates, interest rates, 24/7 customer support and access to news from the BBC and CNN, train schedules, promotions and ATM/branch locator.

This upgrade is the first phase of Union Bank’s three-phase digital transformation journey: the new upgrade focused on new UI/UX, enhanced biometric security and customisable features and in the next phases the app will be enabled with digital account opening, improved payment options and cash tokenisation followed by integrated artificial intelligence-enhanced digital banking services.

Union Bank Vice President Digital Banking Manisha Fernando stated, “With the launch of the upgraded UBgo app, we are taking a significant step forward in our digital transformation journey. Our goal is to provide our customers with a seamless, secure and innovative banking experience. This upgrade is just the beginning; we are committed to continuously evolving our services to meet and exceed our customer’s expectations.”

Union Bank’s UBgo app is now available for download on the App Store and Google Play. Union Bank announced the launch of the upgraded UBgo mobile app, marking a significant milestone in the bank’s digital transformation agenda. 

This upgrade is a testament to Union Bank’s commitment to transforming lives through customer-centric digital innovations.

The enhanced UBgo app introduces a host of new features designed to offer a more intuitive, secure and comprehensive banking experience. Users can now enjoy self-activation using either their Union Bank account or Justpay for non-Union Bank accounts, while advanced biometric authentication ensures heightened security. The app also includes functionality to request money from other Union Bank accounts and provides useful tools such as investment and loan calculators.

A new locator feature with map navigation makes it easier to find nearby branches and ATMs and card management capabilities allow for seamless control over credit cards. With a 360-degree portfolio management, users can gain a comprehensive view of their financial status and the new mailbox feature simplifies communication with the bank. Additionally, electronic statements are now available for easy access.
The UBgo app continues to support the existing features like fund transfers, bill payments, payee management, QR payments, exchange rates, interest rates, 24/7 customer support and access to news from the BBC and CNN, train schedules, promotions and ATM/branch locator.

This upgrade is the first phase of Union Bank’s three-phase digital transformation journey: the new upgrade focused on new UI/UX, enhanced biometric security and customisable features and in the next phases the app will be enabled with digital account opening, improved payment options and cash tokenisation followed by integrated artificial intelligence-enhanced digital banking services.

Union Bank Vice President Digital Banking Manisha Fernando stated, “With the launch of the upgraded UBgo app, we are taking a significant step forward in our digital transformation journey. Our goal is to provide our customers with a seamless, secure and innovative banking experience. This upgrade is just the beginning; we are committed to continuously evolving our services to meet and exceed our customer’s expectations.”

Union Bank’s UBgo app is now available for download on the App Store and Google Play.