BOC clinches Best Banking Service Provider award for 3rd consecutive year

Bank of Ceylon Chief Marketing Officer Sameera Liyanage receives the award in the presence of DGM Development Banking and Branch Credit Operations Range II Y.A. Jayathilake, DGM Branch Operations Priyal Silva, DGM Product and Banking Development Ajith Karunarathne, Chief Manager Marketing Ranjith Jayathilaka and Manager Marketing Jagath Hiripitiyage

In a yet another testimony to the unmatched service excellence, Sri Lanka’s No.01 Bank, Bank of Ceylon (BOC) clinched the prestigious Best Banking Service Provider of the Year 2023 award for the third consecutive year at the recently concluded SLIM-Kantar People’s Awards 2023.

This is the second consecutive year BOC has been awarded with the Banking Services Provider of the Year since 2021. The winners were decided based on thorough research conducted by the Sri Lanka Institute of Marketers (SLIM) and Kantar Sri Lanka, which captured the brands that have bonded deeply with the Sri Lankan community. Its distinctiveness lies in its people-led jury system, making it an event that truly recognises those who have captured the hearts of the public, which also is an indication of the strength of the brand in the way of addressing the needs of the customer and communities at large.

The research arm of the People’s Award, Kantar Sri Lanka, has conducted a large-scale independent survey across Sri Lanka.  The theme for SLIM-Kantar People’s Awards 2023 was ‘Choices define us’ as per the people’s mandate.

BOC, ‘Bankers to the Nation’, with its strong presence in the physical and digital atmosphere, is deeply rooted with all Sri Lankan stakeholders while being a significant stakeholder in the country’s economy. With 2,000 touch points spread across the nation, BOC operates over 645 branches connected online and an ATM/CDM/CRM network of over 1350 located in all 25 districts of the country. In addition, BOC also operates overseas branches in Chennai, Male, Hulhu-Male and the Seychelles and a fully-fledged banking subsidiary in London.