DFCC Bank marks Customer Service Week celebrating service and customer-centricity

From left: Dialog Axiata PLC Group Chief Customer Service Officer Sandra De Zoysa, John Keells Holdings EVP/Chief People Officer/Head of Sustainability Enterprise Risk Management and Group Initiatives Isuru Gunesekara, forum moderator Trishma Pinto, DFCC Bank Senior Vice President Retail Banking and SMEs Aasiri Iddamalgoda and Emirates Airline Head of Passenger Sales in Sri Lanka Devika Ellepola

The International Customer Service Week was celebrated from October 3 to 7, 2022 and DFCC Bank unveiled a network-wide series of initiatives to mark the occasion and celebrate service and customer-centricity, which is one of the bank’s core values. 
The week culminated with the DFCC Bank Customer Service Forum. DFCC Bank used Customer Service Week 2022 as an opportunity to further inculcate the ideas and principles of customer-centricity through various activities targeting internal and external customers. The bank also used this opportunity to celebrate its star performers and contributors to customer service and delivering exceptional customer experiences. 

From left: Dialog Axiata PLC Group Chief Customer Service Officer Sandra De Zoysa, John Keells Holdings EVP/Chief People Officer/Head of Sustainability Enterprise Risk Management and Group Initiatives Isuru Gunesekara, DFCC Bank CEO Thimal Perera, DFCC Bank Senior Vice President Retail Banking and SMEs Aasiri Iddamalgoda and Emirates Airline Head of Passenger Sales in Sri Lanka Devika Ellepola