HNBGI introduces ‘Claimee’ digital solution to initiate claims process

Road accidents are an unfortunate reality that is both frustrating and inconvenient. The conventional process of waiting for an assessor, filling out paperwork and dealing with the aftermath of an accident can all be overwhelming. 
‘Claimee’ from HNB General Insurance is a simplified digital solution that will take you just a few minutes to initiate a claim. This solution is powered by DigiEye, a renowned company that enables digital services and 
solutions to corporates.

“With Claimee, our customers no longer have to worry about the hassle and stress that comes with a road accident,” said Sithumina Jayasundara, CEO of HNB General Insurance. “By simply making a phone call, our customers can initiate the claim process within minutes.”
Over the years HNB General Insurance has been proactive in embracing technology and providing customers with the best and most convenient solution – especially during moments of stress.

“At HNB General Insurance, we’re committed to providing our customers with the best possible experience and Claimee is just one example of that. We know that accidents can be stressful, which is why we’re excited to offer our customers a tool that makes the claims process as easy and stress-free as possible”, added Jayasundara.
Claimee is now available to all HNB General Insurance customers. Customers are encouraged to take advantage of this new solution – which can be accessed in just a few steps. The mechanism includes calling 0114 883 883 in the event of an accident, the link to the Claimee portal will be shared and the customer can connect with an HNBGI agent, thereafter, the customer can then capture and upload images and videos of the accident and its surroundings. 

Lastly, confirmation of the settlement offer or instructions on how to obtain a repair quotation will be shared with the customer.
Speaking about the solution, Lasantha De Alwis, Chief Technical Officer/General Manager - HNBGI, opined, “Claimee is an important step towards HNB General Insurance’s digital transformation. We have always looked for ways to use technology to make things easier for our customers. Claimee is designed to be simple and user-friendly, making the claims process as easy as possible for HNB General 
Insurance customers.”