SIA Colombo Airport Team crowned winner at CEO Service Excellence Awards

Colombo Airport Team with Managing Director Aitken Spence Aviation (Pvt) Ltd  Vasantha Kudaliyanage, General Manager Sri Lanka Zachary Liew, Station Manager Kieman Tan and Dilrukshi Kudaliyanage with the Airport Team

For the first time, the Singapore Airlines Colombo Airport Team won the ‘Soaring Team’ award by the Singapore Airlines HQ that was recently held at Shangri-La in Singapore. 
The award was presented by Goh Choon Phong, CEO of Singapore Airlines. The award was to recognise the outstanding members of the team that prioritised customer care without compromise, showed exemplary teamwork and strong resilience inspite of tumultuous circumstances.

Sri Lanka faced a series of unprecedented crises in 2022 and through this turbulent period, the SIA Colombo team remained 100 percent operational. The team demonstrated great dedication and grit in ensuring that Singapore Airlines’ flights continued and smooth flight operations. One of their achievements was handling 175 flights without significant delays during the country’s crisis, showcasing the dedication and hard work of the SIA Colombo team.

In the opening address of Goh Choon Phong, CEO of Singapore Airlines, he mentioned, “Please continue to inspire others to achieve these high standards of service innovation, teamwork, and leadership, so we may continue to Soar As One”. Singapore Airlines Colombo team is honoured to have been recognised as one of the service champions and will continue in its unwavering commitment to underscore the unique SIA spirit and service culture. 

Goh Choon Phong with the award recipient Dilrukshi Kudaliyanage – General Manager Operations & Administration, Aitken Spence Aviation (Pvt) Ltd, (GSA for Singapore Airlines) accepting the Team Award along with an Airport staff on behalf of the SIA Colombo Airport Team