SLIC becomes first Sri Lankan corporate to implement mobile-based digital signatures

From left: Representing LankaPay Managment Thusha Mukunthan- Chief Delivery Officer, Manoj Fernando, Senior Manager – Information Security Solutions, Dinuka Perera - Chief Operating Officer, Channa de Silva - General Manager/Chief Executive Officer and Representing SLIC Management Kithsiri Manchanayakke – Director, Chandana L. Aluthgama - Chief Executive Officer, Aloka Jayawardena - Chief Information Officer, Surani Dharmasena - Senior Business Analyst

Sri Lanka Insurance Corporation (SLIC) has signed up with LankaPay to launch a mobile device based digital signature solution enabling signing and approving of documents. Sri Lanka Insurance is the first institution in the country to implement the mobile-based digital signature solution. 

In recent years, the insurance company has accelerated its digital transformation strategy to deliver seamless and speedy solutions to customers while deriving higher internal efficiencies as it rapidly digitalises its operations.
Chandana L Aluthgama, CEO of Sri Lanka Insurance said, “This is a significant step towards our digitalisation journey at SLIC. Having such a digital management system will improve both internal efficiency and overall business value proposition to our customers and will further allow us to deliver more personalised, convenient, and transparent interactions.”

“Demand has grown significantly over the years across our customer base, moving beyond the younger generations who have long valued the convenience of online services. We will continue our journey to launch innovative offerings in order to meet our stakeholder expectations for a fully digital and streamlined experience,” he added.

Channa de Silva, GM/ CEO of LankaPay Pvt. Ltd. said, “It is really encouraging to note the progress made by Sri Lanka Insurance (SLIC) as the first Sri Lankan entity to move forward with LankaSign Digital signatures on mobile devices for both internal and external document signing purposes. 

When most government entities are still grappling with manual paper-based processes, SLIC is straight ahead in adopting new technologies for efficient delivery of services as well as providing convenience to their customers. Even private sector organisations can learn from SLIC as to how technology can be used to succeed in the current different business environment.”

Digital certificates provide a secure digital signing mechanism It is a unique digital code, generated and authenticated by public key encryption which is attached to an electronically transmitted document that helps validate the signature holder and authenticity of the contents. 

LankaSign is the only Certification Service Provider (CSP) in Sri Lanka that issues digital certificates. This CSP, operated by LankaPay, was established with the concurrence of the Central Bank of Sri Lanka and Sri Lanka CERT. Also, Information and Communication Technology Agency (ICTA) has legally recognised LankaSign Digital signatures. LankaSign certification process is complying with international standards such as ISO 27001:2013.
LankaSign digital signatures are intended to address the difficulties in obtaining physical signatures. Traditionally, LankaSign digital certificates are provided via Hardware Security Modules for desktop-based signing requirements. LankaPay also has launched seamless integration of third-party applications and issuance of LankaSign certificates for integrated applications extending support for mobile platforms. API based integration allows third party applications to be integrated using LankaSign digital certificates provided via LankaSign API.