eChannelling wins Best Management Practices Award for driving exemplary standards

From left: Manager Client Relations/Projects Apeksha Jayawardhane, Senior Manager Business Development Mohan Ajitkumar, Senior Manager Finance Dhammika Alahakoon, Senior Manager Information Systems Samankumari Amarasinghe and Executive Digital Marketing Daham de Silva

Recognised for driving exemplary standards, eChannelling, Sri Lanka’s largest channelling network and an arm of SLT-MOBITEL, was conferred the Best Management Practices Company Award 2023, in the category for Software Development/Heathcare Service Provider.

The accolade was presented at the Best Management Practices Company Awards 2023 ceremony organised by the Institute of Chartered Professional Managers of Sri Lanka (CPM), which was held recently. The prestigious awards aim to acknowledge Sri Lankan public and private sector companies/institutions for their organisational growth and success. The awards also endorse the best practices in the management of companies during 2022 while acknowledging their leadership, policies and strategies, people management, partnerships and resources, processes and performances.

eChannelling’s submission highlighted the implementation of best practices in business management on a day-to-day basis in every department. Special emphasis was on the company’s deployment of a fully-fledged Customer Relationship Management Data (CRM System) which analyses big data with an entire Sales force automation method.