The 80th anniversary of the Ceylon Planters’ Society (CPS) is awaited with a measure of anticipation and the day falls on September 5, 2016 under the patronage of Prime Minister Ranil Wickremesinghe 

There are many people out there who have nurtured a dream of starting on their own. It has been a 

To lose faith in the market after having faced mounting losses on a regular basis is understandable and is Infacta commondilemma faced by many investors. But don’t blame the market entirely for bad experiences you’ve had with your investm

“Progress is impossible without change and those who cannot change their minds cannot change anything” -George Bernard Shaw

Sri Lanka is stepping up its game in trade by going full steam ahead onnegotiating free trade agreements (FTAs) with three of its major trading partners - India, China and Singapore. 

The Sri Lanka Human Capital Summit (HCS) served as a platform for a dialogue between policy 

Last week, we reviewed the customer satisfaction survey program. We said that it should focus on measuring customer perceptions. 

Weaker global outlook and the impact of Brexit have created uncertainty around growth prospects. 

Nearly three decades since the adoption and ratification of the Convention on the Elimination of All Forms of Discrimination against Women (CEDAW), women’s economic empowerment is gaining increasing policy priority as a fundamental strategy to

Funding is a core requirement for development to take place. Funding is the fuel, which makes the 

The first year anniversary celebrations of the good governance government will be held at the Sanath Jayasuriya grounds in Matara, recently.  

Back in the days of traditional marketing, you had to worry about advertising impressions and overall return on investment (ROI) of your campaigns, optimizing your work based on your limited resources and the limited choices available. Technology has

The number one objective of any business should be the creation of happy customers. Businesses that create happy customers grow and flourish, while the ones that don’t stagnate and perish.

The tourism sector is one of Sri Lanka’s success stories of the post-war economy. The industry r

A market study on the global tea market has been recently published by Transparency Market 

Customer service automation is increasingly becoming non-negotiable for companies today. Without it, contact centres would be overwhelmed with calls, emails and social media posts, with no way to 

Olympics are not only a revered festival of sports but are also an interesting case study of economics. The summer Olympics bring together over 11,000 athletes from 204 countries that 

President Sirisena, who has a good understanding of what is happening on a daily basis in rural Sri Lanka – where majority of our people resides – has asked for greater support for small and medium enterprises (SMEs) as their development

The need to improve the status of women and the promotion of women’s roles in development are no longer seen as issues of human rights or social justice. Today, investing in women is 

All registered hotels in Sri Lanka should now have a star rating – according to a new regulation, which came into effect recently. Star classifications are primarily aimed at improving the quality of services offered by hotels. The star ratings

The much awaited verdict of the Permanent Court of Arbitration (PCA), which functions as a ‘special 

Today, mobile phones, voice messaging systems, fax machines and e-mail can be efficient media 

Many Sri Lankan companies are struggling to achieve the revenue targets even though they have 

Many Asian governments have subsidized coal, oil and gas as well as electricity for decades with the goal of making energy more affordable to the public and to domestic industry.

As savers and investors, most of us oncern ourselves with the short-term. And these days, the short-

Last week we noticed that win-back strategies consist of identifying which customers have been lost or are about to terminate

Lifestyle entrepreneurship is making waves today than ever before – by celebs no less than Gwyneth Paltrow and Blake Lively. These Hollywood A Listers love telling people what to wear, how to decorate and what to eat ‘clean’. It has

South Asian countries face a quandary: robust regional growth that clocked in at 6 percent a year over 20 years still sits side-by-side with a number of intractable development challenges.

“‘One belt, one road’, China’s blueprint to tie together Asia and Europe into one vast trading network, could reshape geopolitics and the world economy– The Economist (UK), June 30, 2016”    

Many foreign investors I engage with want Sri Lanka to emulate Ireland, or even Vietnam, because