Businessman and national list MP Malik Samarawickrama - a minister in the current government who is spearheading the free trade arrangements (FTA) with India, China and now Singapore, stated that all the FTAs in the pipeline would give investors acce

The European Sustainable Development Week comes at a crucial time in our development agenda, a time when we are facing the largest migration crisis since the Second World War, a time when the UK is brooding over its relationship with the European Uni

One of the most valuable assets that any business has is its people. There should be highly qualified and motivated employees, so that the business can shape its future, making it more profitable and competitive. 

Comprehensive customer intelligence is a critical element of any successful customer relationship management

Although inequality in society is not a new phenomenon, if inequality persists, without proper attention

Some of us are lucky enough to have full-time or live in domestic help – considered more precious than gold by many today – while others have to make do without. I know what I am talking about because since my domestic help left for the h

Every year, on the 31st of May, the World Health Organisation (WHO) and partners mark World No Tobacco Day

As a part of the private sector, why are we worried about salary revisions being forced on us? We feel that

On January 8, nearly 54 percent of our people voted for a new president and for a new government with a mandate

Several newspaper articles have appeared recently with regard to the losses incurred by the Central Bank

For well over a decade BRIC (Brazil, Russia, India and China) nations, an acronym invented by Goldman Sach’s Jim O’Neill, have been synonymous with global economic growth. 

Sri Lanka’s balance of payments is in dire straits. The country’s mounting foreign and domestic public debt, a huge fiscal deficit and a severe foreign exchange shortfall have led to potentially calamitous economic circumstances. 

Customer satisfaction studies are often the focus of primary research efforts. These studies frequently

Today almost all countries around the world, in their bid to create jobs and sustain economic growth, compete fiercely to attract foreign investment. In addition to liberalizing trade and investment policies, opening up sectors to foreign investors a

James Taylor was born in Kincardineshire, Scotland on March 29, 1835. Setting out from London on October 2, 1851 as a youth of 17 years, he arrived in Ceylon in 1852. On his arrival, he was sent to Loolecondera Estate in the Kandy District.

It was not the best day to achieve such an outstanding feat – floods were taking up every inch of space in our hearts, our minds and the media – but when Jayanthi Kuru-Uthumpala stood on Mount Everest with the Sri Lankan flag flying in he

For nearly 50 years, the Asian Development Bank has supported its developing member countries as they strive to close their infrastructure gaps. Building on the progress made over that time, these countries now recognize the importance of adopting hi

Women’s contribution to the Sri Lankan economy is remarkable as major foreign exchange earning sectors comprise larger proportion of women. Yet, Sri Lanka’s female labour force participation is behind many Asian nations.

An efficient and proactive stock market requires a fine blend of regulation and enforcement. The entire spectrum of enforcement transcends the scope of the regulator and stipulates appropriate investor behaviour. Accordingly, trading halts and suspen

Recently at a Colombo University Public forum it was noted by a key trade union leader that Sri Lanka very badly needs a national vision for Labour, backed by funding, realistic targets, an implementation strategy and all the government agencies work

Tea plant was brought into the country by the British in 1824 for non-commercial purposes and later developed to be a key export commodity out of (Ceylon) Sri Lanka.

As you begin the process of changing your business focus from products to customers and prepare to 

The recent case of Beyonce’s Ivy Park clothing line being accused of using ‘sweat shop labour’ is relevant 

Would you believe the Sri Lankan government could have declared a Rs. 5000 bonus for each and every 

There are essentially three issues that a company must address in order to organise around customers.

Banks accept deposits and make loans and derive a profit from the difference in the interest rates paid

“It’s a phone. It’s an iPod. It’s an Internet communications device. Are you getting it?” is the only line I can vividly remember from Jobs’ 2007 iPhone launch event in Cupertino. I recall watching the event after

For every entrepreneur, the business started and nurtured through tough times is as personal as raising a child. 

After more than five years of negotiations behind closed doors, the Trans-Pacific Partnership (TPP) Agreement reached a conclusion on October 5, 2015 in Atlanta, US and was signed on February 4, 2016 in Auckland, New Zealand. The completion of this d

Larry Summers, Charles W. Eliot University Professor and President Emeritus, Harvard University, former Secretary, U.S. Treasury and former Director, National Economic Council, speaking at the CITI pension and endowment conference in New York observe