Recently I read an article published in a weekend paper titled ‘Should plantation workers be working at poverty level wages?’ by Lanka Estate Workers’ Union President Vijay Kumar. He has raised very relevant and important

In the coming weeks, we will review about how an effective customer relationship management (CRM) system allows a company to adjust strategies for different customer segments. 

The toughest job in corporate America, says Oracle CEO Mark Hurd, is the chief information officer’s (CIO). While I agree with Hurd’s assessment, I also believe that business-minded, f

Last year was a historic year for climate change. While December’s Paris Agreement gave hope that countries 

For some, it is a fashionable topic that must be on the agenda of every summit worth its salt. For others, it is a real task, a challenge even that must be discussed and shared so that millions of women across the world can participate, share and val

The economic tremors that accompanied the new year falls in the Chinese stock market have spooked markets and policymakers around the world. Get used to it.

Air connectivity plays a pivotal role in unlocking a country’s long-term economic growth potential and has been recognized as doing so over the recent decades.

Any product has a life cycle and the same concept applies to tea.  Diversification is a process that takes place when the product reaches the stage of ‘declination’ in the market with the passing of time. Although it happened to the

We all dream of a better life. Thus, it is normal for human beings to pay attention towards an institution or individual that would pledge to assist them in striving towards their aspirations. 

?A former boss once told me, “The customer is always right, except when they’re wrong. But even when they’re wrong, you have to make them feel right.” That adequately describes the delicate balancing act that is customer servi

?In the first two weeks of the year, unlike in the past few years, we saw foreign-exchange volatility jump to the most in a month as Chinese stock markets plunged and tensions escalated in the Middle East.

Currently the most widely used electronic fund transfer system for payments is Sri Lanka Interbank Payment System (SLIPS) operated by LankaClear. 

Sri Lanka’s paddy farming solely depended on organic fertilizer many years ago but the use of chemical fertilizer is now on the rise and has become a much-discussed topic. 

?Quality in learning is what separates a good candidate from a great leader in the increasingly competitive job market today. 

When many of us started using a mobile phone in the 90s, the Finish company Nokia and the US company Motorola dominated the hand phone market. Unfortunately...

?Customer relationship management (CRM) has suddenly become the talk of the town. It is now a worldwide focus on customers, covered in popular media and within corporate boardrooms.

Another year has dawned – one that undoubtedly is filled with hope and aspirations - aspirations of better career moves, bigger pay and outstanding opportunities.

It is with the recent imposition of price controls over essential food commodities such as white sugar, wheat flour, canned fish, big onion and recently hoppers that some economic issues have emerged in the market.

Year 2015 is a watershed year for the world’s future. Landmark events including the Sendai Framework for Disaster Risk Reduction in March, the 3rd International Conference Financing for Development in Addis Ababa in June...

?The Sustainable Development Goals (SDGs), also known as the “Global Goals” came into effect this year.  The SDGs are built upon the achievements of the Millennium Development Goals (MDGs), the eight goals that the world committed to

?It is a global understanding and a duly recognized fact that Small and Medium Enterprises (SMEs) are a major contributing source to emerging economies in terms of economic growth, employment generation, social cohesion and development.

Tough economic issues are getting harder to ignore for Sri Lanka’s new political leaders. Sri Lanka witnessed a change of government in early 2015 with the surprise defeat of the political strongman and war-winning president Mahinda Rajapaksa.

?The Securities and Exchange Commission of Sri Lanka (SEC) wishes the investor community a prosperous New Year. Striving towards prosperity greatly depends on the financial decisions we make.

We have familiarized ourselves during the last three weeks with the eight categories of markets. This knowledge will equip you with additional insights when selecting segments to enter and strategies to pursue.

 ?China’s economic slowdown this year will have important consequences for countries in the region and beyond. For most countries, the sub-7 per cent gross domestic product growth expected this year - and in the coming years - would be a c

Businesses must compete in the global marketplace, which is highly dominated by rapidly changing consumer needs. As business strategies that worked out yesterday, will not be successful tomorrow...

In the ever-changing world of marketing, attention is always focused on identifying the ‘next big thing’. Striving to improve the brand and positioning of their clients, marketers are constantly on the lookout for new trends, shifts in cu

On the 12th of December, 195 countries achieved what many regarded as the impossible by agreeing on a framework to tackle climate change. 

The Global Competitiveness Report compiled by the World Economic Forum as an annual analysis of economies around the globe, paying attention on key factors and their inter-relations of each country’s economic growth and present &future pros

When looking at the overall achievement after 40 years since the initial nationalization of the plantations, it is very off-putting to observe that the plantations industry of Sri Lanka is in grave danger.